Support
Email support@tribetimeapp.com. Tell us your phone model, Android version, and what you were doing when the problem happened.
Frequently asked questions
How do I join a tribe?
Ask the tribe's chief for the 6-character invite code. In the app, open My Tribes, tap Join, and enter the code.
How do I create a tribe?
Open My Tribes and tap Create. Give it a name and color. You become its chief, and the app shows an invite code you can share.
What's the difference between a chief and a member?
Chiefs can add, edit and cancel events, send announcements, see the member list and promote members to chief. Members see their tribe's calendar and announcements.
Why can't I add an event?
Only chiefs can add events. If the add button is missing, ask your tribe's chief to promote you.
I'm not getting notifications.
Check that notifications are allowed for TribeTime in your phone's Settings → Apps → TribeTime → Notifications, and that Push Notifications is on in the app's Profile tab. Some phones restrict apps running in the background; setting TribeTime's battery usage to "Unrestricted" can help. Logging out and back in re-registers your device.
How do I add events to my phone's calendar?
On the Calendar tab, tap the sync button and allow calendar access. Upcoming events are copied to a "Tribe Time" calendar on your phone with a 30-minute reminder.
How do I leave a tribe?
Open My Tribes and tap Leave on the tribe. You stop seeing its events and announcements right away.
How do I delete my account?
In the app, go to Profile → Delete Account. If you can't access the app, see Delete your account.